Understand the 3 Major Stages of Customer Journey
Before making any purchase decision, the customer goes through many stages of the buying process. Everything matters in one way or another but have your business had these 3 stages locked and loaded?
Searching
for
providers
When does this happen?
This phase begins after customers realize the problems, they want to solve it and they need help. Or simply they just feel the urge to buy a product.
Putting yourself in customers' shoes. What are you going to do next?
You may ask your friends for referrals. But sooner or later, you're going to get your laptop/mobile opened and type whatever you're looking for into Google to find the providers.What's the deal?
Doesn't matter how much time customers have. They intend to visit and respect the top results on search engines. In fact, 60-70% clicks belong to the top 5 positions (35% for the 1st result).
Having high presences in the search result pages, especially #1, just gives your business a huge advantage as you're always the first approach to potential customers.The solution
The process of adjusting/making improvements to get your site up to the top page on Google is called Search Engine Optimization (SEO).
It provides business visibility, credibility, brand awareness, web traffic, and incredible ROIs than any forms of marketing.
Learn more about SEO
Getting
information
When does this happen?
In the process of customers searching for their answer, they will stick with some results found on Google.
Imagine yourself in the same situation. Would you put your entire trust in just one result? Maybe, but you also want to compare information between websites before getting down to the final candidate.What's the deal?
Not only having to persuade visitors to buy your products or use your service, you're also competing with other websites before they "steal" those customers away.
What needs to be considered: show your reputation (reviews, testimonials, clients); show your works (projects, case studies); your brand identity (logo, color scheme).The solution
Everything above is all done in Web design, including every enhancement for better user experience: fast loading speed, mobile-friendly, modern & professional design, etc.
Furthermore, your ultimate goal is to convert visitors into sales, which for the most part, relies on the look, the feel, the flow they get from your site. Web design sets your business apart from the competitors.
More about web design
Taking
action
- This is the moment a customer finally making a call to your business or visiting your location. Don't take this part for granted, as any customer could get away for your careless customer service, late delivery, low-quality products.
It could get even worse when angry customers leave negative reviews which is going to affect badly for future sales. - Every happy customer can refer several new ones to your business for free. Make sure your ambassadors feel pleased enough to a point where they feel excited to recommend your company to others. That only can be done where the conformity of their expectation meets the actual perceived result from your product/service.
Set your bar
high
You can expect that your business will be much better off for taking your shot working with us.
Brand recognition & credibility
The fastest way to be recognized and remembered is showing up for any terms frequently searched on the internet. And they'll unconsciously trust in your brand, as you are recommended by Google - the smartest search engine in the world.Build up customer base
Being the top position in the search result means your site has the highest click-through rate among other sites underneath. This organic traffic source will generate qualified customer opportunities because users have already the intention to buy your products.High conversion rate
Your website is not just an asset, it could prove to be your killer sales presentation. It relies on how attractive the products are decorated, how the buttons encourage users to make actions, how memorable your brand throughout the website, etc.Generate incredible ROI
The combination of SEO & Web design is more effective than any kind of advertisement platform right now. In general, most medium-budget projects could get ROIs at >300% after a period of months. Over time, it's just going to keep increasing up.How do we help to achieve your goals
?
What's
the plan?
the plan?
-
1
Overall auditing & strategy
We spot out exact issues on your site, analyze the niche's competition, conduct keyword research, and finally map out a strategic plan for the whole project. -
2
Redesign website (optional)
If you want to revamp the entire surface of your online presence, we'll get on it. Skippable if you're already satisfied with the look of your current site. -
3
On-site + Off-site optimization
We make sure all technical on-site elements are on point and links building is done manually along with our standard practice. -
4
Report and stay up to date
Our monthly reports let you know what's going on with your site rankings, traffic, and many other insight numbers.
We continue working to maintain, keep everything going down the right path and to beware of your competitors' moves.
The only agency good at both SEO and Web Design
It's quite a challenge to find an agency that understands the search engine algorithms and at the same time has the ability to create fancy designs. We don't claim to be the best of everything, but we've mastered our craft and know what it takes to drive business growth.
Let's work together and have us unlocked your business's digital potential with SEO & Web design.
Find out more about usOur services perform on international levels
Not just talking - We've done it!
Real results from a wide range of clients
The power of SEO has been proved throughout many industries. But eventually, you don't want ideas, you want results. We get that and even more happy to show you what we have gotten for our clients.
Check out this detailed case study below from one of our clients.
Read case study